Privacy Policy

Pillar Research Pty Ltd, trading as Pillar Research ("we", "us", "our"), values your privacy. We are committed to handling personal information responsibly and in accordance with applicable Australian privacy laws, including the Australian Privacy Principles where they apply.

We may collect personal information you choose to provide when using our website or communicating with us, as well as limited technical information generated through normal website use. We aim to collect only information reasonably necessary for our operations and legal obligations.

We handle personal information lawfully, fairly and in line with this policy and applicable Australian privacy laws.

We may disclose personal information to trusted service providers that help us operate our website and business, or where disclosure is required or permitted by law. Some providers may be located outside Australia. We take reasonable steps to work with providers that handle information appropriately. We do not sell personal information.

Our website may use cookies and similar technologies. You can manage cookies through your browser settings, although some website features may not function as intended if cookies are disabled.

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification and disclosure. No method of electronic transmission or storage is completely secure, but we maintain safeguards appropriate to our operations.

We retain personal information only for as long as reasonably necessary or required by law. When it is no longer required, we take reasonable steps to destroy or de-identify it.

You may contact us to request access to, or correction of, personal information we hold about you, or to make a privacy complaint. We will respond within a reasonable period. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner at https://www.oaic.gov.au.

We may update this policy from time to time. The current version is published on this page.

For privacy enquiries, requests or complaints, contact support@pillarresearch.com.au.